The Technique of expressing thoughts with clarity, compassion, self-responsibility, empathy, and the common good in mind

Focus attention on four components when communicating:

  • Observation: focusing on facts, no interpretation or generalisation

  • Feelings: expressing feelings without judgment

  • Human needs: empathise with the other person's needs

  • Requesting with Empathy vs Demanding

How to use it ?

A great technique for clients struggling to manage a  non-violent communication.

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