

A practical framework to help coaches listen beyond the presenting issue and recognise the client's protective identities.
Clients do not always bring their deepest truth into coaching first.
Often, they bring the version of themselves that feels safe to share: the polished story, the acceptable explanation, the identity that helps them stay credible, competent, respected, or in control.
This 1-hour webinar introduces Coaching the Mask — The 5 Masks Your Client Has Never Been Asked About, a practical framework to help coaches listen beyond the presenting issue and recognise the protective identities clients may carry.
The session explores five masks commonly seen in coaching conversations:
1. The Persona — the image the client shows the world.
2. The Performer — who they believe they must be to stay respected or successful.
3. The Protector — the strategies they use under pressure.
4. The Story — the belief quietly shaping their choices and behaviours.
5. The Core — who becomes visible when the armour softens.
Rather than treating the mask as false or wrong, this webinar invites coaches to understand its protective function.
Participants will leave with a simple framework, practical reflection questions, and a deeper way of listening to what sits beneath the client’s presenting story.
Virtual Workshop
Gain 1 CCE unit to support your ICF credential renewal
Geraldine GAUTHIER MCC is a Master Certified Coach (MCC, ICF) and the founder of GoMasterCoach, a global coaching training platform operating across Singapore, Europe, and the US. She trains coaches and leaders and has delivered over 3,000 coaching hours across leadership, organisational, and executive contexts. The 5-Mask Framework was presented as a keynote at ICF International Coaching Week.
FREE
Reserve your spot and join fellow coaches for an engaging learning experience
filled with insights, reflection, and practical takeaways.